Prestige Solo / Excellence
- Prestige 24 Solo
- Prestige 32 Solo
- Prestige 24 Excellence
- Prestige 32 Excellence
Repairs · servicing · replacement
Your ACV boiler.
Our expertise.
A heating or hot-water problem on ACV equipment? Note the visible reference and describe what has changed.
Identify your appliance
Models and ranges ACV
Selected references from manufacturer documentation, including older generations. Check the full name and suffix on the rating plate: manuals and error codes can differ by version and country.
Prestige Solo
- Prestige 42 Solo
- Prestige 50 Solo
- Prestige 75 Solo
- Prestige 100 Solo
- Prestige 120 Solo
Kompakt HRE eco
- Kompakt HRE eco 12 Solo
- Kompakt HRE eco 18 Solo
- Kompakt HRE eco 30 Solo
- Kompakt HRE eco 40 Solo
- Kompakt HRE eco 18/24
- Kompakt HRE eco 20/24
- Kompakt HRE eco 30/36
Your need, our starting point
Our services for ACV
Diagnosis & repairs
Describe the fault, the message shown and what changed. The diagnosis looks for the origin of the problem.
Servicing
Tell us the model and the date of the last service, and keep the previous certificate to hand if you have one.
Replacement
To upgrade your installation, we talk about the current equipment, your home and your hot-water needs.
Before you call usA few details,
A few details,
an easier conversation.
These details help us understand the request and check what we can take on. Never dismantle the appliance to look for a reference.
- The visible referenceModel name and number shown on the front panel or the accessible label.
- The symptomsHeating, hot water, leak, noise or displayed code, and since when.
- Your townYour address lets us check whether we can come out.
Boiler display
ACV error codes
Check the model, note the full code and learn the useful precautions before the diagnosis.
Before reading the list
Verified selection for ACV Prestige 42–120 Solo, ACVMax, V14. Codes are not universal: confirm the model and generation in the exact manual.
12 error codes found
Advice for understanding your appliance
- Boiler error codes: find the right explanation
Find the model, record the full code and prepare a boiler repair in Halle, Lembeek, Waterloo or Braine-l’Alleud.
Local service
See the service area A visit at your home
We come to your address. Tell us where you are to confirm availability.
All brands
Also discover our other pages
Each brand has its own service page.
Let’s talk about your ACV appliance
Your model, your town and your need: three details to get started.