RESIDENCE HM
- RESIDENCE HM 25 KIS
- RESIDENCE HM 30 KIS
- RESIDENCE HM 35 KIS
Repairs · servicing · replacement
Your Riello boiler.
Our expertise.
We review your servicing, repair or replacement request for Riello appliances depending on the model and parts availability.
Identify your appliance
Models and ranges Riello
Selected references from manufacturer documentation, including older generations. Check the full name and suffix on the rating plate: manuals and error codes can differ by version and country.
FAMILY HM
- FAMILY HM 25 KIS
- FAMILY HM 30 KIS
- FAMILY HM 35 KIS
- FAMILY HM CONNECT 25 KIS
- FAMILY HM CONNECT 35 KIS
Your need, our starting point
Our services for Riello
Diagnosis & repairs
Describe the fault, the message shown and what changed. The diagnosis looks for the origin of the problem.
Servicing
Tell us the model and the date of the last service, and keep the previous certificate to hand if you have one.
Replacement
To upgrade your installation, we talk about the current equipment, your home and your hot-water needs.
Before you call usA few details,
A few details,
an easier conversation.
These details help us understand the request and check what we can take on. Never dismantle the appliance to look for a reference.
- The visible referenceModel name and number shown on the front panel or the accessible label.
- The symptomsHeating, hot water, leak, noise or displayed code, and since when.
- Your townYour address lets us check whether we can come out.
Boiler display
Riello error codes
Check the model, note the full code and learn the useful precautions before the diagnosis.
Before reading the list
Verified selection for Riello avec commande RiCLOUD compatible / RiCLOUD-compatible boilers. Codes are not universal: confirm the model and generation in the exact manual.
14 error codes found
Advice for understanding your appliance
- Boiler error codes: find the right explanation
Find the model, record the full code and prepare a boiler repair in Halle, Lembeek, Waterloo or Braine-l’Alleud.
Local service
See the service area A visit at your home
We come to your address. Tell us where you are to confirm availability.
All brands
Also discover our other pages
Each brand has its own service page.
Let’s talk about your Riello appliance
Your model, your town and your need: three details to get started.