Identify
Have the brand, the model and the latest certificate available.
Servicing Riello equipment: checks, cleaning and verification of the safety devices.

Servicing Riello equipment covers checking the general condition, combustion and safety devices, cleaning the accessible parts and checking the water and flue circuits.
How often applies depends on the type of appliance, the fuel and the rules in your region. We tell you what applies to your Riello model.
We review your servicing, repair or replacement request for Riello appliances depending on the model and parts availability.
Have the brand, the model and the latest certificate available.
The engineer carries out the work suited to the equipment.
Keep the documents you are given and plan the next useful check.
A code on your Riello? Check its meaning before you call us.
Yes, depending on the model and parts availability. Tell us the exact reference of your Riello appliance.
Note the model, the full code shown, the functions affected (heating, hot water) and since when. A photo of the screen helps if it can be taken safely.
Yes, our error-code guide helps you read the display. It replaces neither your model’s manual nor an on-site diagnosis.
It depends on the fuel, the type of appliance and the rules in your region. We tell you the frequency that applies to your case.
A visual and functional check, checks on combustion and safety devices, cleaning of accessible parts and usage advice.
Give us the model, the code if any and your town and we will get back to you.