Care suited to your boiler
Servicing covers gas or oil boilers, wall-mounted or floor-standing, depending on the model. Tell us the appliance type and fuel: cleaning, adjustments and checks must suit its design and manufacturer instructions.
Van Molder serviceServicing
Servicing
by Van Molder.
Regular follow-up to preserve the operation and safety of your equipment.
A prepared visit
Regular follow-up to preserve the operation and safety of your equipment.
Servicing lets us check the general condition, clean the relevant parts and spot signs of wear. The frequency and the work depend on the fuel, the type of appliance and the rules that apply.
- Gas or oil boilers depending on the model
- Visual and functional checks
- Cleaning of the parts accessible to a professional
- Usage advice after the visit
Regular servicing keeps the appliance in safe working order and lets us spot wear before it causes a breakdown. It covers checking combustion and safety devices, cleaning the parts accessible to a professional and checking the water and flue circuits.
How often and what is done depends on the type of appliance, the fuel and the rules that apply in your region. We tell you what applies to your equipment and give you the useful documents after the visit.
Support for your installation
Discuss a servicing agreement
Ask about a servicing agreement and an annual appointment to arrange ongoing care. Frequency, work included and terms are agreed for your installation. This helps identify wear; it does not guarantee fault-free operation or change the regulatory intervals shown below.
When to call us
The most common situations
Last service forgotten
You no longer know when the appliance was last checked.
Appliance using more energy
A higher bill or less even heat for no obvious reason.
Noises, frequent restarts
Signs of fouling or a setting to check before it breaks down.
Before winter or a letting
Checking the installation before the heating season or for a property being let.
What are your obligations?
Gas boilers: inspection intervals depend on your region and the appliance’s output.
Flanders
Every 2 years · from 20 kWMandatory servicing by a recognised gas technician. Below 20 kW, servicing is recommended but not mandatory.
Brussels
Every 2 yearsMandatory periodic EPB inspection by a recognised EPB boiler technician. This includes servicing the appliance.
Wallonia
Every 3 years · up to 100 kWMandatory periodic inspection by a recognised technician; every 2 years above 100 kW. Separate from servicing, it is also required after work on the combustion system.
Intervals for normal operation. Keep the certificates and follow the manufacturer’s servicing instructions. These rules apply to gas, not heating oil.
How it works
A simple three-step process
Identify
Have the brand, the model and the latest certificate available.
Check
The engineer carries out the work suited to the equipment.
Follow up
Keep the documents you are given and plan the next useful check.
How we work
Why choose Van Molder
Diagnosis before repair
We look for the cause, not just the visible effect.
Clear explanations
Findings and options presented in plain language.
Home visits
The engineer comes to your address after a phone conversation.
Reachable 24/7
Time slot agreed by phone; immediate arrival not guaranteed.
Brands
The brands we work on
Click your brand to see our services and, where available, your appliance’s error codes.
Before you call us
What helps us prepare the visit
A few details are enough for a first conversation and to arrive with the right equipment.
- The brand, model and, if possible, age of the appliance
- The date and certificate of the last service
- Clear access to the appliance and its room
- Any faults noticed since the last check
Frequently asked questions
Your questions about this service
How often should a boiler be serviced?
It depends on the fuel, the type of appliance and the rules in your region. We tell you the frequency that applies to your case.
What does servicing include?
A visual and functional check, checks on combustion and safety devices, cleaning of accessible parts and usage advice.
Does servicing fix breakdowns?
It lowers the risk of a breakdown and detects wear, but it does not replace a repair if a part has failed.
Will I get a certificate?
The relevant documents are given to you after the visit. Keep them for the next check.
Near you
Find your town
Choose your town to see how we work at your address.
Also worth a look
Our other services
Let’s talk about your project or breakdown
Describe what you need and we will get back to you to agree a time slot.